Refund and Cancellation Policy
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Order Cancellations
Orders can be canceled within 24 hours of purchase by contacting us at [your email]. Once the order is processed and shipped, cancellations are no longer possible.
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Returns
We offer a 10-day return policy for unused items in their original packaging. To initiate a return, please contact us at [your email] with your order details. We will provide return instructions and a return shipping address. Please note that return shipping costs are the responsibility of the customer unless the product is defective.
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Refunds
Refunds will be processed within 7 days of receiving the returned item. The refund will be credited to the original payment method. Shipping costs are non-refundable.
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Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your email] for further assistance.
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Non-Returnable Items
Custom-made items or personalized products are non-returnable unless they arrive damaged or defective.